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IT Solutions Specialist
2 weeks ago
We are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets.
Your primary responsibilities will include:
- Documenting before and after process maps during current state analysis and process discovery sessions.
- Pipeline Management and Qualification of AI and Automation projects.
- Analyzing and documenting business requirements and workflows.
- Developing system specifications, process flows, and data conversion strategies.
- Creating user documentation for technical and functional use.
Additionally, you will adhere to established processes, protocols, and quality standards, manage stakeholder expectations, and escalate issues as needed. You will also build trust with stakeholders through clear communication and reliable execution.
Requirements- Bachelor's degree in engineering, Computer Science, or a related IT discipline.
- Experience as Business Analyst (At least a year).
- Equivalent experience in Business Analysis or Software Testing may be considered.
- Internal applicants must be a Certified Automation Practitioner.
- Perform current and future-state process mapping and opportunity assessment.
- Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives.
- Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint.
- Moderate project management, change management, facilitation skills and foundational communication abilities.
- Proficiency in Microsoft Office Suite.
- Familiarity with Gen AI tools such as Copilot Studio.
- Experience with report generation and e-learning content creation tools (e.g., Easygenerator).
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contact us directly.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.