Technical Data Transfer Specialist
1 week ago
Job Overview
">The role involves assisting content partners with transferring their video data. This position requires providing customer support, technical troubleshooting, and hands-on data transfer operations using AWS and automation scripts.
">Key Responsibilities:
- Communicate with content partners over email and Slack to assist with data transfer.
- Troubleshoot and resolve issues when partners face problems copying files.
- Develop parallelized scripts to download files from a CSV list of URLs and upload them to our S3 storage.
- Organize and move files as needed when partners make mistakes in their transfers.
- Assist with Salesforce-related integrations and workflows as needed.
Qualifications & Requirements:
- Basic scripting skills (Python, Bash, or similar) to automate file transfers.
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Excellent written English communication skills for supporting partners over email and Slack.
- Familiarity with Salesforce integrations is a plus.
- Previous experience in technical support, customer service, or data operations is preferred.
- Flexible working hours, but must be available to support partners in various time zones.
- Must have reliable internet and a stable work setup to handle large file transfers.
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