Customer Service Representative

1 month ago


Bocaue Plaridel Marilao, Philippines Lexie Staffing And Business Consulting Full time
Job Title: Customer Service Representative - Non-Voice and Local Account Specialist

About the Role:
This is a non-voice account job that involves providing exceptional customer service through email or chat support, rather than by phone. The role requires a strong focus on data entry, writing, and customer support skills.

Responsibilities:
- Assist customers with queries, identify their needs, and provide solutions to resolve their issues in a timely and efficient manner.
- Enter accurate and up-to-date customer and account data, verifying information to ensure its accuracy.
- Review and resolve discrepancies in customer and account documents, maintaining high levels of accuracy and attention to detail.
- Test system changes and upgrades to ensure seamless functionality and security for customers and accounts.
- Implement measures to secure information by backing up databases, protecting against potential threats and breaches.

Benefits:
- Competitive estimated salary range of $45,000 - $60,000 per year, based on experience and location.
- Opportunities for professional growth and development within Lexie Staffing And Business Consulting.
- Collaborative and dynamic work environment with a team of professionals dedicated to delivering exceptional results.

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