Contact Center Representatives

2 months ago


Plaridel, Philippines Global flow solutions inc Full time

Join Our Team We’re Hiring Contact Center RepresentativesAre you passionate about helping others? Do you thrive in a dynamic environment? If so, we want YOU to join our teamPosition: Contact Center RepresentativeWhat You’ll Do:Inbound Responsibilities:Be the Voice of Our Brand: Answer incoming calls promptly and professionally.Customer Champion: Assist customers with inquiries and provide valuable product information.Problem Solver: Resolve customer complaints and offer effective solutions.Record Keeper: Maintain accurate records of customer interactions.Team Player: Escalate complex issues to the right departments when necessary.Outbound Sales ResponsibilitiesReach Out: Conduct outbound calls to introduce our exciting products and services.Lead Generator: Build a robust pipeline of prospects and generate valuable leads.Sales Expert: Deliver persuasive pitches that highlight product benefits.Needs Matcher: Qualify leads and tailor solutions to meet customer needs.Relationship Builder: Follow up with prospects to nurture connections and close sales.Collaborate: Work with the sales team to exceed monthly targets.Stay Informed: Keep up with our products and industry trends.What We’re Looking ForEducation: High school diploma or equivalent; additional education is a plus.Experience: Previous call center or customer service experience preferred, but non-BPO experience is welcomeCommunication Skills: Excellent verbal and written communication.Problem-Solving: Strong skills and attention to detail.Positive Attitude: Ability to handle high call volumes while staying upbeat.Why Join Us?Career Growth: Opportunities for professional development and advancement.Supportive Culture: Be part of a collaborative and engaging team environment.Ready to take the next step Submit your



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