Customer Service Agent Plaridel Bulacan

3 weeks ago


Plaridel, Central Luzon, Philippines Lexie Staffing and Business Consulting Full time

The Lexie Staffing and Business Consulting team is seeking a highly skilled Customer Service Agent to join our Plaridel Bulacan office. As a key member of our sales team, you will play a vital role in providing exceptional customer service and support to clients.

About the Role

We are looking for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.

As a Customer Service Agent, you will be working in a fast-paced environment where no two days are the same. You will have the opportunity to work with a variety of customers, handle complex issues, and develop your problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service through multiple channels, including phone, email, and chat
  • Handle customer complaints and resolve issues in a professional and timely manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
  • Develop and maintain knowledge of our products and services to provide accurate information to customers
Requirements
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Proven customer service experience, preferably in a call center or sales environment
Benefits
  • Competitive salary range: PHP 25,000 - 35,000 per month (approximately USD 500-700)
  • Ongoing training and development opportunities
  • Flexible work arrangements to balance work and personal life
  • A dynamic and supportive work environment

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