Customer Care Specialist

Job DescriptionWe are seeking a dedicated and compassionate Family Care Specialist to join our team. In this role, you will work closely with families and caregivers to empower them to access care and improve their health outcomes.Your responsibilities will include collecting, reviewing, and tracking documentation from caregivers and families, making...

Customer Support Specialist Job DescriptionThe Opportunity:We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at...

About This RoleThe Afterhours Care Coordinator plays a critical role in ensuring seamless operations and patient care coverage outside of standard business hours. This position acts as the primary point of contact for patients and nurses during evenings, nights, and weekends, managing urgent requests, schedule adjustments, and escalations that occur after...

Job DescriptionWe are seeking an experienced and detail-oriented Senior Medical Coder to join our team. The ideal candidate will have extensive experience in coding for primary care services and a thorough understanding of medical coding guidelines and regulations.This role is pivotal in ensuring accurate and compliant coding of diagnoses, procedures, and...

Job OverviewThis role involves coordinating patient care in a remote setting, requiring strong organizational skills and excellent communication abilities.Key responsibilities include answering incoming calls, making outbound calls to patients for appointment reminders, and responding to patient text messages and emails with accurate and timely...

Overview Looking for Filipino (Philippines-based) candidates Job Role: Settlements & Customer Care - Administration Officer (004 - 00150) Work Schedule: 40 hrs / week Salary: up to 1,600 AUD / Month (Final offer will be based on the client’s assessment, as well as your experience and background) Contract Type: Independent Contractor Agreement; Full-Time;...

About the RoleThis is a full-time remote role that demands precision, organizational skills, and a deep commitment to confidentiality, compliance, and compassionate service.As a Care Operations Associate, you'll be at the heart of our care coordination efforts, ensuring patient records and medical documentation are managed with empathy. You'll act as a key...

Remote Treatment Coordinator OpportunityThe remote treatment coordinator provides comprehensive support throughout the treatment process, including intake, care coordination, scheduling, and discharge planning. This role ensures efficient delivery and documentation of wraparound services by coordinating with clients, families, internal teams, and external...

This role involves delivering exceptional customer service across multiple channels to support key marketing initiatives. It combines operational customer care duties with marketing-related tasks, including e-commerce campaigns, client communications, and digital engagement.Key responsibilities include responding to client enquiries, managing live chat...

Key Role in Customer SatisfactionThe primary focus of this position is to ensure high-quality customer satisfaction by providing effective triage and care coordination services.Manage the intake of members or admission/discharge information post notification.Work with healthcare facilities and the clinical team to manage requests for services from members...