Service Quality Assurance Director
3 days ago
We are seeking a skilled Service Quality Assurance Director to lead our customer service team at Best Reliable Resources. As a leader, you will be responsible for ensuring our customers receive the highest level of service by managing and motivating a team of customer service representatives.
About the Position:
- Implement strategies to enhance efficiency and customer satisfaction through data analysis and metric tracking.
- Collaborate with other departments to align on customer service initiatives and ensure a seamless end-to-end experience.
- Provide coaching, training and support to drive performance and productivity in a fast-paced, dynamic environment.
- Develop and refine customer service policies, processes and procedures to streamline operations and deliver consistently high levels of service.
- Identify areas for improvement and implement strategies to address them.
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Senior Quality Assurance Director
3 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full time**Job Title:** Senior Quality Assurance DirectorNeksjob CorporationAbout the Role:We are seeking a highly skilled and experienced Senior Quality Assurance Director to join our team at Neksjob Corporation. As a Senior Quality Assurance Director, you will play a critical role in ensuring the quality of customer interactions across multiple channels, including...
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Quality Assurance Manager Lead
3 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob Corporation: A Leader in Quality AssuranceWe are committed to delivering exceptional quality in all our interactions with customers. As a Senior Quality Assurance Director, you will play a vital role in ensuring that we meet our quality standards and exceed customer expectations.Your Key Responsibilities:Evaluate the quality of customer interactions...
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Service Operations Director
3 days ago
Taguig, National Capital Region, Philippines Hunters Hub Inc. Full timeHunters Hub Inc. is hiring a Service Operations Director to lead our service delivery team and ensure seamless execution of our services.About the RoleService Delivery: Oversee the end-to-end service delivery process, coordinating between teams to ensure operations run smoothly.Quality Assurance: Ensure services meet agreed-upon standards and expectations by...
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Quality Assurance Specialist
3 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeResponsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...
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Quality Assurance Specialist
7 days ago
Taguig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full timeWe are seeking a skilled Quality Assurance Specialist to join our team at ADDFORCE Human Resources Solutions. The ideal candidate will have at least 1 year of experience in quality assurance, preferably in the BPO industry.Key Responsibilities:Providing quality assurance services to clients and ensuring compliance with standards and regulations.Conducting...
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Quality Assurance Team Lead
3 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Senior Customer Service Quality ManagerNeksjob Philippines is seeking a highly skilled and experienced Senior Customer Service Quality Manager to join our team. This role requires someone who can oversee the quality of customer interactions, ensure accuracy, and adhere to established quality standards.About the Job:Monitor and evaluate the quality...
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Quality Assurance Manager
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeAbout Us: Nityo Infotech is a leading provider of IT services and solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our clients. Our team is passionate about innovation and excellence, and we are seeking like-minded professionals to join us.Job Overview: We are seeking a highly skilled Quality...
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Quality Assurance Manager
3 days ago
Taguig, National Capital Region, Philippines eTeam PH Full timeAbout the RoleWe are seeking an experienced Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for developing and implementing effective testing strategies to ensure the highest quality of our products.
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Assistant Quality Assurance Manager
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeLocation: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...
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Assistant Quality Assurance Manager
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Full timeLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...
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Quality Assurance
2 weeks ago
Taguig, National Capital Region, Philippines Welsend Global Services Full timeQuality Assurance - Restaurant Order TakingWelsend Global ServicesOn-site - Taguig 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescriptionQuality Assurance (QA) position:Experience in QA (1 year minimum) - For external hiresTechnical Skills:Proficiency in MS OfficeBasic knowledge of SQLSoft Skills:Attention to Detail: Ensuring accuracy in...
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Quality Assurance Manager
4 days ago
Taguig, National Capital Region, Philippines DKSH Group Full timeCompany Overview">DKSH Group is a leading market expansion services provider for businesses seeking to grow their presence in emerging markets.">Job Description">We are seeking a Quality Assurance Manager to join our team in Taguig, PH.">This role will be responsible for ensuring the implementation, maintenance, and continuous improvement of the Quality...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeCustomer Service and Quality AssuranceTASQ Staffing Solutions is committed to delivering exceptional customer service and meeting the highest standards of quality.About the JobIn this role, you will be responsible for managing a team of customer service representatives.You will work closely with management to identify areas for improvement and develop...
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Quality Assurance Software Professional
7 days ago
Taguig, National Capital Region, Philippines Anytime Mailbox Full time**About the Role:**Software Quality Assurance EngineerWe are seeking an experienced Software Quality Assurance Engineer to join our team at Anytime Mailbox. As a key member of our quality assurance team, you will be responsible for ensuring the quality and reliability of our software products.The ideal candidate will have a strong background in software...
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Clinical Quality Assurance Specialist
3 days ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob SummaryAt Gratitude Philippines, we are seeking a highly skilled Clinical Quality Assurance Specialist to join our team. This role is responsible for ensuring the highest quality of care for our clients through effective quality assurance oversight activities.
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Specialist, Quality Assurance
4 days ago
Taguig, National Capital Region, Philippines DKSH Group Full timeSelect how often (in days) to receive an alert:Title: Specialist, Quality AssuranceLocation: Taguig, PHGlobal Business Unit: HECJob Function: Regulatory ServicesRequisition Number: 168839Description:Summary:The QMS Specialist will ensure the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in accordance with...
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Quality Assurance Specialist
2 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Description: Quality Assurance Specialist - Medical CodingTASQ Staffing Solutions is seeking a Quality Assurance Specialist - Medical Coding to work on-site in Taguig.Scope:The role involves ensuring the accuracy of information and the quality of delivery by monitoring, auditing, reviewing, analyzing, and documenting work processes to further improve...
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Quality Assurance and Business Analyst
3 days ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full time**About the Role**We are seeking a Quality Assurance and Business Analyst to join our team at Hunters hub Incorporated.The ideal candidate will have experience in writing Business Requirement Documents (BRD) and Data Gathering, as well as Quality Assurance work, primarily writing effective Test Cases, Test Plans, and executing the same.This role requires...
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Quality Assurance Automation Expert
2 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeAt Nityo Infotech, we are seeking a highly skilled Senior Quality Automation Engineer to join our team. The ideal candidate will have a strong understanding of QA methodologies and process improvement.The selected individual will be responsible for developing and executing automated and performance testing. They should have solid experience working with...
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Quality Assurance Specialist
4 days ago
Taguig, National Capital Region, Philippines ADDFORCE HUMAN RESOURCES SOLUTIONS Full timeWe are currently hiring a Quality Analyst to join our team at ADDFORCE HUMAN RESOURCES SOLUTIONS. This is a challenging role that requires strong analytical skills and attention to detail.As a Quality Analyst, you will be responsible for ensuring the quality of our products and services. This involves identifying and reporting defects, developing and...