Business Relationship Manager

2 weeks ago


Manila, National Capital Region, Philippines IDfy | Philippines Full time

We're seeking a highly skilled Business Relationship Manager to join our team in the Philippines As a key member of our Client Success department, you'll be responsible for building strong relationships with our clients, driving their success, and identifying new business opportunities.

About Us:

IDfy is a leading provider of AI-powered identity verification solutions, trusted by over 1500 customers worldwide. Our innovative products cater to the needs of banks, e-commerce majors, and rapidly growing start-ups, empowering them to deliver seamless customer experiences.

Your Role:

  • Collaborate closely with clients to understand their business objectives, challenges, and pain points
  • Develop and implement strategic plans to meet client requirements, leveraging industry best practices and expertise
  • Establish trust with various client stakeholders, fostering open communication and cooperation
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive client success

Requirements:

  • Bachelor's degree in computer science, engineering, or a related field; an MBA from a top-tier institute is a plus
  • Technical understanding of SaaS platforms and web technologies is desirable
  • Excellent problem-solving skills, with ability to think critically and creatively

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