Technical Documentation Expert
5 days ago
Pilipinas Teleserv Inc. is hiring a talented Technical Documentation Expert to contribute to our team's success.
Role Description:The successful candidate will be responsible for creating accurate and comprehensive technical documents that meet the needs of our clients and internal stakeholders.
Main Accountabilities:
- Prepare, review, revise, and maintain technical documents, including diagrams, systems, operations, testing, and user documentation.
- Research and analyze technical product information from various sources to document new or changing product functionality.
- Compose, format, edit, review, and proofread procedural and technical information for technical and non-technical users.
- Support cross-functional teams in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
- Ensure a library of application documentation is current and easily accessible for internal or external use.
- Publish and maintain IT advisories, incident reports, and technical forms.
- Participate in meetings related to the creation, updating, reviewing, and editing of policies and procedures.
Key Requirements:
- Excellent writing, analytical, and problem-solving skills.
- Able to comprehend and interpret complex technical data.
- Familiarity with documentation tools and software applications.
- Ability to work collaboratively and adapt to changing priorities.
About Us:
- Attractive compensation package and benefits.
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