
Patient Care Advocate
8 hours ago
We are seeking a compassionate, detail-oriented patient advocate to guide patients through complex healthcare journeys with empathy and professionalism.
Key Responsibilities- Act as the main point of contact for patients, assisting with appointment scheduling, follow-ups, and care coordination.
- Provide emotional support to patients managing complex medical issues.
- Coordinate with healthcare providers and specialists to deliver seamless patient experiences.
- Guide patients through healthcare processes, including treatment options, insurance inquiries, and post-treatment resources.
- Excellent written and verbal communication skills in English (neutral accent preferred)
- 2+ years of experience in customer service, healthcare support, or advocacy roles
- Strong understanding of the healthcare system and patient care processes
- Proficiency in Google Suite, Calendly, RingCentral, and CRM or case management tools
This is a fully remote role, allowing you to work from anywhere. We offer a generous PTO package, HMO coverage after 3 months, direct mentorship, learning & development opportunities, global networking, and flexible hours that support a healthy work-life balance.
Why Choose This Role?
As a patient advocate, you will have the opportunity to make a meaningful impact on patients' lives while working in a supportive and dynamic environment.
Our team is dedicated to delivering exceptional patient experiences, and we are looking for like-minded individuals to join us on this mission.
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