Phone Support Specialist

3 days ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time
About the Job

We are seeking a highly motivated Phone Support Specialist to join our team at Gratitude Philippines.

In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and efficient manner.

Responsibilities:

  1. Answer customer calls and respond to emails in a timely manner.
  2. Provide product information and training to customers as needed.
  3. Escalate complex issues to senior colleagues for assistance.

Qualifications:

  • No prior experience is necessary, provided you possess excellent communication skills.
  • You should be at least a Senior High School graduate.

Working Conditions: This is an onsite position.

Compensation Package: We offer a competitive salary and ongoing training and development opportunities.



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