Account Development Specialist

18 hours ago


Paranaque City, Calabarzon, Philippines Fat Smoke BBQ Full time

About the Role:

Fat Smoke BBQ seeks a skilled Account Development Specialist to strengthen customer relationships through effective account management and maintenance. As a key member of our sales team, you will contribute to customer retention by analyzing customer needs and developing tailored solutions.

Key Responsibilities:
  • Customer Engagement: Strengthen relationships with existing customers by identifying opportunities for growth and providing exceptional service.
  • Sales Support: Assist in preparing work for processing by gathering, sorting, and recording data, information, and documents.
  • Problem-Solving: Resolve customer complaints by investigating issues and composing responses, referring complex cases to the legal or government affairs department.
  • Communication: Maintain regular communication with clients, provide updates on progress, and ensure seamless interactions.
Requirements:
  • Bachelor's degree in Marketing, Management, or a related field.
  • Excellent knowledge of company products, services, and industry trends.
  • Good knowledge of market research, sales, and negotiating principles.
  • Passionate about managing multiple accounts and driving business growth.


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