Account Development Specialist
18 hours ago
About the Role:
Fat Smoke BBQ seeks a skilled Account Development Specialist to strengthen customer relationships through effective account management and maintenance. As a key member of our sales team, you will contribute to customer retention by analyzing customer needs and developing tailored solutions.
Key Responsibilities:- Customer Engagement: Strengthen relationships with existing customers by identifying opportunities for growth and providing exceptional service.
- Sales Support: Assist in preparing work for processing by gathering, sorting, and recording data, information, and documents.
- Problem-Solving: Resolve customer complaints by investigating issues and composing responses, referring complex cases to the legal or government affairs department.
- Communication: Maintain regular communication with clients, provide updates on progress, and ensure seamless interactions.
- Bachelor's degree in Marketing, Management, or a related field.
- Excellent knowledge of company products, services, and industry trends.
- Good knowledge of market research, sales, and negotiating principles.
- Passionate about managing multiple accounts and driving business growth.
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