
Senior Business Process Improvement Consultant
8 hours ago
As a Business Process Improvement Specialist, you will play a key role in driving business process excellence across our organization.
The ideal candidate will have a strong background in business process reviews and process improvement, with a minimum of 2-3 years of experience in this field.
Key Responsibilities:
- Develop and maintain framework, standards, guidelines, and processes for the development and management of policies and procedures.
- Identify gaps in operational policies and design of procedures/processes and recommend improvements.
- Provide advice and facilitate discussions with relevant process owners/business representatives on the formulation of operational policies and design of processes/procedures taking into account efficiency and controls over key risks.
- Assist or manage the repository of policies and procedures manuals of the organization.
- Assist and facilitate the identification of process improvement opportunities together with the process champion and key process owners.
- Assist the business in the formulation of operational/process KPIs.
- Monitor and report corporate BSC KPI results.
- Identify improvements to methods and tools to be used by the Division.
- Escalate issues to the process improvement team in a timely manner.
Qualifications:
- Education: Bachelor's degree in Accountancy, Business Administration, Information Technology, Industrial Engineering, or other related courses.
- Experience: Minimum of 2-3 years of experience in business process reviews/process improvement.
- Skills and Functional Competencies:
- Risk and control assessment
- Process mapping and gap analysis
- Policies and procedures formulation
- Excellent oral and written communication skills
- Data analysis and interpretation skills
Benefits:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
Please submit your application, including your resume and cover letter, to us via email.
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