Quality Assurance Expert

Job OverviewWe are seeking a meticulous Quality Assurance Expert to join our team. As a key player in ensuring the quality of our web design and development projects, you will play a vital role in guaranteeing customer satisfaction.About the RoleConduct thorough reviews of website designs and layouts to ensure aesthetic consistency, Design QC guideline...

Software Quality Assurance ProfessionalWe are seeking a detail-oriented and meticulous Software Quality Assurance (SQA) professional to play a crucial role in ensuring the quality and reliability of our software applications.Job Description:The selected candidate will be responsible for designing, developing, and executing comprehensive test plans and test...

Job Title: Quality Assurance Specialist">We are seeking a qualified Quality Assurance Specialist to join our team.">Job SummaryThe Quality Assurance Specialist is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This...

Job Description:The Quality Assurance Analyst role involves supporting assurance and consulting engagements across various sites, projects, and initiatives related to continuous improvement of control processes. The position is responsible for ensuring accuracy and appropriateness of vendor and customer master data.Key responsibilities include conducting...

Improve Customer Experience with Quality Assurance ExpertiseWe are seeking a highly skilled Call Quality Assurance Specialist to join our team. This role focuses on ensuring exceptional customer interactions through monitoring, auditing, and improving call quality within our Intake Team and Doctor Relations Team.The ideal candidate will have proven...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: CebuShift: Night ShiftSet-up: OnsiteStart Date: June /...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes. Location: Cebu Shift: Night Shift Set-up: Onsite Start Date:...

Position Title: QA Manager - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Bachelor's Degree Work Experience: At least 4 years of experience as a QA Manager in any industry, preferably in retail Knowledge of...

Quality Assurance Analyst (QA) Job DescriptionThe Quality Assurance Analyst (QA) is responsible for assessing the performance quality of our NOC associates who interact with our existing and potential customers. The QA will monitor inbound and outbound calls, cases, dispatches, and email responses to evaluate associate demeanor, technical accuracy, customer...