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Customer Service Resolution Professional

1 week ago

Mandaue City, Central Visayas, Philippines Accelleron Full time
Job Summary

Accelleron is seeking a Customer Service Resolution Professional to provide exceptional technical support to our customers and internal teams. The successful candidate will possess excellent communication skills and a strong ability to troubleshoot and resolve technical issues efficiently.

Key Responsibilities
  1. Provide timely and effective technical support to customers and internal teams.
  2. Develop and maintain accurate documentation for technical procedures and solutions.
  3. Collaborate with cross-functional teams to ensure seamless issue resolution and process improvements.