
Expertise in Dental Billing and Training Development Required
20 hours ago
Job Title
">- Dental Billing Specialist
- Billing Operations Expert
- Training Program Developer
About the Job
">Job OverviewWe are seeking an experienced dental billing subject matter expert to lead our training programs. This role requires strong knowledge of dental billing workflows, including insurance verification, CDT coding, claims, EOBs, and denials.
Key Responsibilities:
- Develop and deliver live and recorded training sessions on dental billing workflows.
- Facilitate mock scenarios to deepen system familiarity and code accuracy among team members.
- Conduct Skills Evaluation Interviews to assess system use, billing logic, and knowledge gaps.
- Evaluate trainee progress through various tools and provide structured feedback for improvement.
- Lead recovery training for VAs returning to the system with billing gaps and recommend updates to training content based on performance data and clinic needs.
- Deliver practical coaching on tone and clarity in billing notes and identify common misunderstandings for SME team review.
Requirements:
- Minimum 3 years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows.
- Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards.
- Confident leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skill.
- Experience onboarding or upskilling VAs, front desk, or billing teams with hands-on training.
- Familiarity with HIPAA, ledger accuracy, and audit-readiness standards.
- Familiarity with U.S. dental PM software (Dentrix, Open Dental, Eaglesoft).
- Working knowledge of TalentLMS, Canva, and Salesforce.
Benefits
- Competitive remuneration package.
- Opportunities for growth and professional development.
- A supportive work environment that values teamwork and collaboration.
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