Senior Manager of Customer Experience

About the Role: Job Summary:The Restaurant Manager is a key leadership position at Jollibee Group of Companies, responsible for driving business growth, improving customer satisfaction, and maintaining operational excellence in our restaurants.Key Responsibilities:Lead teams to achieve sales and profitability targets.Ensure exceptional customer experiences...

About the RoleThe Senior Manager, Enterprise Customer Insights and Speech Analytics is responsible for driving business outcomes through strategic investments in the NICE/Nexidia/Enlighten Ecosystem and related technologies. This leader will establish and lead a Nexidia Speech Analytics team, collaborating closely with business units to ensure effective...

Company Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company DescriptionSutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionCustomer Experience Managers...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

About the RoleThe CX IT Manager is responsible for leading the IT team in delivering a world-class experience to our customers and employees. This involves equipping the team with the necessary skills and knowledge, planning their capacity to ensure sufficient IT coverage, case management and escalation support.Key Performance Indicators (KPIs) will be...

Our Team:We are a dynamic and rapidly expanding BPO company, committed to delivering exceptional customer experiences through our talented team members. Our mission is to provide top-notch customer service solutions that exceed our customers' expectations.Inbound Customer Experience Manager Role:As an Inbound Customer Experience Manager, you will play a...

Senior Customer Support Supervisor Job DescriptionWe are seeking a highly skilled Senior Customer Support Supervisor to join our team at SuperStaff. This is a challenging role that requires strong leadership and communication skills, as well as the ability to work under pressure in a fast-paced environment.About the RoleThe successful candidate will be...

The Customer Experience Lead will be responsible for developing and executing strategies to enhance customer satisfaction and loyalty.Key DeliverablesConduct thorough analysis of customer feedback and pain points to identify opportunities for improvement.Develop and implement process changes to improve service quality and efficiency.Liaise with clients and...

Position Title: Customer Experience RepresentativeWork Set Up: OnsiteSchedule: 12:00 AM - 9:00 AM PHTJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The Customer Experience Representative (CER) is the primary contact for Healthcare Professionals (HCPs) and consumers, providing support on pharmaceutical...

About UsWe are a leading financial services company committed to helping our clients achieve their goals. We offer a comprehensive range of products and services, including life insurance, annuities, investment products, and employee benefits. Our goal is to provide our customers with peace of mind, knowing that they have the resources they need to achieve...

Job Description:As a Director of Customer Experience at MCI, you will be responsible for leading the management and development of supervisors and operational teams associated with day-to-day contact center operations. Your primary focus will be on implementing strategies that align performance, culture, and overarching contact center controls and processes...

About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. In this role, you will be responsible for interacting with customers through inbound calls, resolving issues, and selling products and services.Key Responsibilities:Handle Customer Inquiries: Respond to customer inquiries in a timely and...

About the JobThe Head of Account Management is a senior leadership role responsible for leading and managing client relationships, ensuring high levels of engagement and satisfaction. This critical role requires a strategic thinker who can develop and implement account management strategies that align with both client goals and Boomering's service...

Company Description:Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description:Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....

Company DescriptionSutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The...

Job OverviewWe are a global leader in content services, trust & safety, and digital consumer engagement. Our comprehensive global footprint enables us to deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in customer experience.About the RoleThis position is responsible for overseeing customer...

Customer Support, Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiry, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, Enquiry, Enquiries (Ad Hoc), Basic Complaint Handling, Basic Issue Resolution.Education: Secondary...

Job DescriptionAt Sutherland, we're seeking highly skilled Customer Service Consultants to join our team. As a Customer Service Consultant, you will be responsible for handling inbound calls, providing exceptional customer service, and meeting sales targets. If you're passionate about delivering outstanding customer experiences and have excellent...

Company Overview">At Valeros Business Company, we strive to deliver exceptional customer experiences that exceed our clients' expectations. Our team is dedicated to building strong relationships and providing top-notch support services.">Job Description">We are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our...