Account Service Professional

6 days ago


Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time

Company Overview

Miranda Global Solutions is a dynamic organization that values exceptional customer service and efficient data management.

 

Salary

We offer a competitive salary of $45,000 - $65,000 per annum, commensurate with experience.

 

Job Description

The Account Service Professional plays a vital role in ensuring seamless communication with customers across various online channels. Key responsibilities include:

  • Interacting with customers via email, chat, or other online platforms to provide information and resolve issues.

  • Entering customer and account data into our system for accuracy and verification.

  • Reviewing customer documents for completeness and resolving discrepancies.

  • Conducting system testing to ensure new data and changes are properly integrated.

  • Maintaining confidentiality and backing up databases to ensure information security.

  • Meeting personal and team targets, while maintaining records of conversations.

 

Required Skills and Qualifications

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management abilities.

  • Proficiency in data entry and system testing.

  • Ability to maintain confidentiality and handle sensitive information.

 

Benefits

Miranda Global Solutions offers a comprehensive benefits package, including:

  • Competitive salary and performance-based bonuses.

  • Comprehensive health insurance and retirement plans.

  • Opportunities for professional growth and development.

 

Others

Join our dynamic team and contribute to delivering exceptional customer experiences. Apply now to take the first step towards an exciting career at Miranda Global Solutions.



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