Account Management Professional

7 days ago


Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time
Job Summary

We are seeking a highly skilled Account Management Professional to join our team at Miranda Global Solutions.

About the Role
  • To provide exceptional customer service, identifying customer needs and resolving issues in a timely manner.
  • To utilize in-depth knowledge of our products and services to answer questions and make recommendations that meet or exceed customer expectations.
  • To build and maintain strong, trusting relationships with customers, fostering a culture of reliability and trust.
Key Responsibilities

The successful candidate will be responsible for:

  • Providing proactive customer support, anticipating and addressing customer concerns before they escalate.
  • Developing and maintaining detailed knowledge of our products and services, staying up-to-date on new releases and updates.
  • Collaborating with internal stakeholders to ensure seamless delivery of customer solutions.
Requirements

To be considered for this role, applicants must possess:

  • A minimum of [Salary: $60,000 - $80,000 per annum] annual salary, commensurate with experience.
  • An excellent understanding of customer relationship management principles and practices.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Benefits

Miranda Global Solutions offers a comprehensive benefits package, including:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic, supportive work environment.


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