Customer Experience Director
4 days ago
We are seeking a skilled Customer Experience Director to join our team at Bostik Philippines. As a key member of our organization, you will be responsible for leading the customer service function and ensuring that all customer interactions meet the highest standards of quality and professionalism.
Key Responsibilities:- Develop and implement customer service policies and procedures to ensure consistency across the business
- Analyze customer feedback and use it to identify areas for improvement
- Collaborate with cross-functional teams to resolve customer complaints and issues
- Provide training and coaching to customer-facing staff on best practices and product knowledge
Requirements:
- At least 3 years of experience in a customer-facing role
- Strong communication and interpersonal skills
- Ability to analyze data and make recommendations for process improvements
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Sales and Customer Service Director
6 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the RoleThe Sales and Customer Service Director is responsible for leading a team of sales and customer service professionals in a fast-paced contact center environment. The ideal candidate will have experience in sales, customer service, and leadership, with a proven track record of driving results and improving customer satisfaction.As a Sales and...
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Customer Experience Director Philippines
3 days ago
Pasig, National Capital Region, Philippines GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our MissionAt GrabTaxi Holdings Pte. Ltd., we are revolutionizing the way people move around Southeast Asia. From food delivery to transportation, our platform offers a wide range of services that make life easier for millions of users every day.We are seeking an exceptional leader to join our team as the Head of Grab Support - Philippines. As...
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Brand Experience Director
4 days ago
Pasig, National Capital Region, Philippines NuWorks Interactive Labs, Inc. Full timeNuWorks Interactive Labs, Inc. is seeking a highly skilled and experienced Brand Experience Director to join our team.About the JobThis role is responsible for independently directing and coordinating day-to-day business efforts on behalf of clients towards results, in order to support and contribute to the objective of sustaining and growing NuWorks'...
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Client Relationship Director
3 days ago
Pasig, National Capital Region, Philippines Offshore Business Processing Full timeOffshore Business Processing is seeking a results-driven and experienced professional to fill the role of Client Relationship Director.The ideal candidate will have at least 2 years of experience in the same job functions, possessing excellent communication skills: listening, verbal and written. Proficient in MS Office, with strong Powerpoint and Excel...
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Creative Visionary Director
7 days ago
Pasig, National Capital Region, Philippines August 99 Full timeWe are seeking an experienced Associate Creative Director to join our team at August 99. As a key member of our design department, you will play a vital role in shaping the visual identity of our company. About the Job As an Associate Creative Director, you will be responsible for providing art direction for various design and marketing projects, translating...
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Client Services Director Assistant
7 days ago
Pasig, National Capital Region, Philippines David and Golyat Management Inc. Full timeWe are looking for a Client Services Director Assistant to join our dynamic team at David and Golyat Management Inc.Job DescriptionThe successful candidate will be responsible for supporting the Client Services Director in building and maintaining strong relationships with clients, providing exceptional customer service, and identifying new business...
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Customer Experience Representative
5 days ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob Philippines is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Customer Experience Representative to join our team. Located in Pasig, this role involves working closely with customers to understand their needs and preferences, and providing tailored solutions to meet their expectations.A minimum of 1 year...
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Customer Experience Executive
7 days ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeJob RoleThe Customer Experience Executive is responsible for ensuring that customers have a seamless experience across all business channels. This role involves managing and enhancing customer satisfaction by identifying and understanding customer needs and recommending appropriate solutions.Key Responsibilities:Maintains customer satisfaction by identifying...
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IT Project Director
1 day ago
Pasig, National Capital Region, Philippines Software Ventures International Full timeWe are seeking an experienced IT Project Director to lead our digitization projects. As an IT Project Director, you will oversee the planning, execution, and delivery of projects that focus on the digitization of business processes.Key Responsibilities:Project Execution: Manage cross-functional teams, including engineers, developers, and business analysts,...
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Customer Experience Specialist
13 hours ago
Pasig, National Capital Region, Philippines Satellite Office Full timeJob OverviewSatellite Office is seeking a highly skilled Customer Care Consultant to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
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Customer Experience IT Advisor
6 days ago
Pasig, National Capital Region, Philippines EACOMM Corporation Full timeAbout the RoleAs a Customeer Experience IT Advisor at EACOMM Corporation, you will play a critical role in delivering exceptional customer experiences through innovative solutions. Your primary responsibility will be to resolve escalated technical issues, communicate effectively with clients, and provide timely reports and presentations on issue resolutions...
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Customer Experience Specialist
13 hours ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeThe Retail and Customer Experience Marketing Manager is a key position that drives the company's visual identity development and customer experience strategy. Key responsibilities include creating brand visual identity development and roll-out of BVI in assets like packaging, wares, uniform, and nameplates. The role also involves working with...
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Customer Experience Manager
4 days ago
Pasig, National Capital Region, Philippines Versatech International Full timeJob OverviewVersatech International is committed to delivering cutting-edge technology solutions to the Philippine market. We are seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our team and help us drive business growth through exceptional customer service.As a key member of our sales and marketing team, you will be responsible for managing...
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Quality Assurance Director
4 days ago
Pasig, National Capital Region, Philippines Catch Advertising Inc. Full timeAbout the JobCatch Advertising Inc. is seeking a Quality Assurance Director to oversee all operational aspects of a project, ensuring exceptional quality and customer satisfaction.Key ResponsibilitiesDevelop and implement quality assurance strategies to maintain high standards.Lead cross-functional teams to deliver projects on time, within budget, and to the...
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Account Director
6 days ago
Pasig, National Capital Region, Philippines Adgarlic, Inc. Full timeHybrid - Pasig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAs an Account Director, you'll be responsible for driving revenue growth, managing client relationships, and leading a creative team across ATL, BTL, and digital marketing projects. You'll oversee both B2B and B2C accounts, ensuring the delivery of effective, results-driven campaigns.Key...
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Customer Experience Manager
6 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the RoleThe Customer Experience Manager will lead a team of call center supervisors responsible for inbound and outbound representatives, with a focus on ensuring customer satisfaction and driving revenue growth.Key responsibilities include coaching and developing reports on customer service processes, managing metrics and performance criteria, and...
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Associate Creative Director
7 days ago
Pasig, National Capital Region, Philippines August 99 Full timeYour ResponsibilitiesProvides art direction for various design and marketing projects needed for the company's internal divisions, spanning from web, mobile, social, print and more.Responsible for translating the overall company business objectives into usable, visual solutions. Design leading digital experiences, create compelling concepts and see that...
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Organizational Excellence Director
6 days ago
Pasig, National Capital Region, Philippines Traka (Assa Abloy) Full timeOrganizational Excellence DirectorWe are seeking a highly skilled and experienced Organizational Excellence Director to join our team. As a key member of our HR department, you will be responsible for driving organizational excellence and fostering a culture of innovation and growth. You will work closely with leadership teams to develop and implement HR...
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Business Finance Director
1 day ago
Pasig, National Capital Region, Philippines RBT Consulting Corporation Full timeJob Title: Business Finance DirectorWe are looking for an accomplished Business Finance Director to lead our finance function and drive business growth through effective financial planning and strategy.Key Accountabilities:Develop and execute comprehensive financial plans to achieve business objectives.Lead the finance team in budgeting, forecasting, and...
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Sales Director
4 days ago
Pasig, National Capital Region, Philippines Manpower (Philippines) Full timeWe are looking for an experienced Sales Director to lead our Semiconductor Division. As a key member of our sales team, you will be responsible for driving revenue growth, fostering customer relationships, and contributing to the overall success and profitability of the organization.Responsibilities:Developing Strategic Plans: Creating sales strategies that...