Remote Medical Information Specialist

1 day ago


Mabalacat, Central Luzon, Philippines beBeeMedical Full time ₱350,000 - ₱650,000

The Medical Information Specialist role is a dynamic position within the ProPharma Medical Contact Center, requiring strict adherence to medical information regulations and industry standards.

Responsibilities include:

  • Responding to unsolicited consumer, healthcare professional, and other external customer inquiries for medical and safety information via telephone, email, letter, fax, and scientific meetings on behalf of ProPharma's pharmaceutical clients.
  • Providing labeled and unlabeled medical/safety information responses in accordance with regulatory requirements and client/internal policies.
  • Accurately identifying, documenting, and reporting adverse events, pregnancy reports, special situation events, and product complaints in compliance with government regulations and company standard operating procedures.
  • Ensuring timely completion of tasks within documented deadlines.
  • Formulating accurate responses utilizing approved labeling, company standard responses, published literature, and other data.
  • Assisting with writing custom medical information responses using this data.
  • Logging all inquiries handled into Inquiry Handling Systems with quality and accuracy.
  • Providing after-hours coverage on a rotated basis as required by business needs.
Ideal Skills and Qualifications
  • Life science degree or nursing degree (RN/BS/BA/MS) or pharmacy degree.
Benefits
  • Competitive compensation package.
  • Opportunities for career growth and development.

This role offers a fulfilling opportunity for individuals with a strong passion for providing excellent customer service and adhering to medical information regulations. We invite qualified candidates to apply.



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