Data Analyst Specialist
4 days ago
We are Metrobank, a bank that empowers future leaders.
Our approach is to provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. With our strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
Job Summary:This role involves supporting, maintaining, and delivering enhancements for existing application functionalities and service catalogue requests for application services assigned.
- Provide second-level support for assigned production-related application incidents within established service level requirements and/or coordinate support needed with vendors.
- Minimize the occurrence of application incidents by investigating, analyzing, developing, and implementing corrective measures as directed.
- Code programs to support the requirements documented in approved requirements documents and/or technical design documents.
- Perform unit testing verifying test results; provide technical support during systems/systems integration testing and user acceptance testing where applicable.
- You will be part of our digital transformation journey.
- Be trained in translating software requirements into workable programming code and maintain and develop programs for use in business.
- Enhance your creative and analytical skills by studying the consumer market and client needs to develop cutting-edge applications.
- A minimum of 3 years experience in application support.
- Familiarity with programming languages such as Cobol Mainframe, PowerShell Scripting, PL/SQL Development, .Net.
- Databases: Microsoft SQL.
- Knowledge of end-to-end systems development life cycles.
- Client L1/L2 Support and Service Management experience would be an added advantage.
- Experience or Knowledge of Banking Domain would be an added advantage.
- Knowledgeable on ITIL process would be an added advantage.
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