
Animal Transport Coordinator
5 days ago
The Customer Service Officer role is an exciting opportunity to work in a dynamic environment.
This position involves coordinating animal transport from source farms to customer farms, ensuring that animals are delivered efficiently and effectively.
Key Responsibilities- Consolidate availability and sales forecast reports for distribution to key stakeholders.
- Communicate with Account Managers to flag excess gilts and boars availability, and coordinate updated orders with Contract Production Officers.
- Submit monthly forecast reports to internal and external customers, highlighting trends and insights.
- Secure necessary permits and arrange animal transport from source farm to customer farm, tracking movement until arrival.
- Provide end-of-month transport cost analysis on animal deliveries.
- Review and route QARs for approval, ensuring compliance with company standards.
- Process third-party delivery truck billings and train staff on PIC protocols and audit for compliance.
This role also involves monitoring third-party truckers' adherence to contract terms and SLAs, as well as performing other tasks assigned by the manager.
Requirements- At least 3 years of experience in logistics and transport roles.
- Strong knowledge of different modes of transport, technological advances, and best practices in logistics.
- Customer-focused mentality, with excellent problem-solving and analytical skills.
- Above-average planning and organisational skills.
- Excellent communication and coordination skills.
- Intermediate knowledge of MS Office applications.
- Willingness to adapt to flexible work schedules, including outside standard working hours.
This role offers a competitive salary package, including health insurance, life insurance, annual vacation credits, retirement plan, and performance-based incentives.
Equal Employment OpportunitiesWe are committed to diversity and inclusion in the workplace, adhering to anti-discrimination laws and promoting equal employment opportunities for all employees and applicants.
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