Leadership Role in Insurance

7 days ago


Taguig, National Capital Region, Philippines Eviden Full time
Company Overview

Eviden is a reputable organization in the industry, committed to delivering high-quality services to its clients. As an Insurance Team Lead, you will play a vital role in ensuring the success of our Non-Voice Service Team.

The position involves overseeing a team of Process Associates, ensuring they perform at a consistently high level and providing guidance and support where needed. You will also be responsible for implementing new processes, preparing MIS reports, and managing customer queries.

To succeed in this role, you will need excellent communication skills, strong analytical skills, and a minimum of 4 years' experience in the BPO/KPO industry, particularly in insurance. A Bachelor's degree in finance or accounting is also required.


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