Global Services IT Operations Analyst

Key ResponsibilitiesAs a Technical Support Expert, your key responsibilities will include:Providing call, e-mail, and local floor support on request and issues reported to the Service Desk.Acting as escalation point for Service Desk Analysts for all user queries.Covering Service Desk Analyst role when required and working with minimal supervision.Monitoring...

The Senior Sourcing Specialist will play a vital role in supporting the Manager of Procurement and Supply Chain Operations at the Grace Global Operations Center (Philippines) Inc. This position requires a high level of expertise in data analysis, market trend research, and process optimization.Responsibilities:Engage in projects and initiatives across our...

CEVA IT SHARED SERVICE invites applications for the position of Operational Performance Analyst. As a member of our team, you will be responsible for analyzing complex data, identifying trends, and developing actionable insights that inform business decisions.The ideal candidate will have a strong proficiency in MS Excel, including macros, and experience...

About UsANZ Global Services and Operations (Manila), Inc is a leading banking group that operates across more than 30 markets. We are committed to delivering exceptional customer experiences and improving the financial wellbeing and sustainability of our millions of customers.Role OverviewThe Business Analyst will be responsible for delivering process...

The Global Supply Chain Analyst will be responsible for analyzing and optimizing supply chain processes and procedures at the Grace Global Operations Center (Philippines) Inc. This role requires a strong understanding of data analysis, market trends, and process improvement methodologies.Main Responsibilities:Analyze and optimize supply chain processes and...

Job SummaryWe are seeking an IT Service Specialist to join our team in Manila. As a Technical Support Expert, you will provide advanced technical support to users, assist with requests and issues that require higher access to our systems, and manage operational processes, documentation, and statistical data pertaining to the Service Desk.You will also be...

Global Payments is a leader in payment technology and software solutions. Our dynamic team is dedicated to providing best-in-class services to millions of people worldwide.About This OpportunityWe are seeking an Operations Analyst - Call Center to join our team. As a key member of our operations team, you will be responsible for preparing reports to...

We are seeking an experienced Senior Process Black Belt to lead and manage business process improvement projects at Global Process Manager Inc. This is a unique opportunity to make a significant impact on our organization's operations and drive sustainable change.About the PositionResponsibilities:Project Leadership and Management:Oversee a team of analysts...

The Enterprise Business Operations Analyst role at DTCC involves working in a dynamic environment to deliver world-class safety and soundness for the global financial services industry.This position requires developing technical knowledge in functional areas within operations through a comprehensive learning track. You will work closely with the team to...

Job DescriptionJob Title: Global Benefits Management AnalystReports to: Manager, Global Benefits ManagementLocation: Our office locations worldwideAbout the Role: As a member of our Global Benefits Management team, you will play a critical role in supporting the coordination of benefits for our global and regional clients. Your primary responsibilities will...

Job OverviewWe are seeking a highly skilled Due Diligence Operations Analyst to join our team at Continental Global Business Services Manila, Inc. This role will be responsible for supporting the Business Partner Due Diligence process, ensuring compliance with relevant regulations and maintaining high-quality processes.

Company OverviewRemitly PHL Operations Inc. has been delivering trusted financial products and services to immigrants since 2011. We have served millions of customers globally and strive daily to meet our promise by building peace of mind into everything we do.Job RoleThe Treasury FX Trader will be responsible for executing foreign exchange trades,...

Job DescriptionWe are seeking a highly skilled and experienced Business Operations Analyst to join our team at Shell Business Operations - Manila. As a key member of our organization, you will be responsible for ensuring the operational backbone of business processes that deliver Shell's business solutions across the globe.About the RolePartner with...

About WNS Global Services, Inc.We are a leading Business Process Management (BPM) company that helps businesses improve their operational efficiency and effectiveness. As a Data Analyst at WNS, you will play a key role in helping us achieve this goal.Job DescriptionA Data Analyst is responsible for identifying business needs and implementing solutions to...

Job SummaryThe Supply Chain Analyst – Materials Data Operations plays a crucial role in creating and maintaining accurate material master data in SAP, collaborating with cross-functional teams to achieve business objectives. This role requires strong technical skills, attention to detail, and excellent communication skills.Main Responsibilities:Create and...

Job Overview:As a Workforce Manager, you will play a critical role in leading a team of Workforce Analysts and/or Leaders in a fast-paced Contact Center environment. Your primary responsibility will be to drive workforce optimization, ensuring seamless service delivery and continuous improvement.Responsibilities:Develop and implement strategic workforce...

Job Overview:The Specialist, Service Desk is a critical position within the Firm's IT department, requiring a highly skilled professional to provide advanced technical support to users. Key responsibilities include managing operational processes, documentation, and statistical data related to the Service Desk, as well as mentoring Service Desk Analysts and...

Role Overview:The Global People Operations & Systems Analyst is a critical member of the Global People Operations team, reporting to the Global People Ops & System Specialist. This role works closely with stakeholders, leveraging functional knowledge of people processes and systems to support global and local people services delivery.This role acts as a...

About Our TeamAt Ubiquity Global Services, Inc., we pride ourselves on being a collaborative and dynamic team. As a Service Desk Analyst, you will be part of a talented group of professionals who share a passion for delivering exceptional customer experiences.Key Responsibilities:Manage one or more service desk channels, acting as a point of contact to...

At the Grace Global Operations Center (Philippines) Inc., we are seeking a highly skilled HR Operations Specialist to join our team. In this role, you will be responsible for providing exceptional support to our global user community, executing established policies and processes, and escalating complex issues to ensure timely resolution.The ideal candidate...