Global Network Expert

16 hours ago

Pasig, National Capital Region, Philippines beBeeNetwork Full time ₱2,000,000 - ₱2,900,000

Job Opportunity: Global Network Expert

We are seeking a skilled professional to provide level 2 operations support and on-site technical assistance to our clients worldwide.

Key Responsibilities:

  1. Deliver exceptional customer service for international network services, including VPN, MPLS, Internet Access, SDWAN, and Managed Router/Firewall Services.
  2. Collaborate with cross-functional teams to design and implement customized IP solutions for customers.
  3. Work closely with the engineering team to provision non-standard services and deploy network-wide upgrades.
  4. Provide remote technical support and resolve customer issues efficiently.
  5. Participate in the provisioning and support of additional products as needed.
  6. Maintain effective communication with virtual teams on an ad-hoc basis.

Requirements:

  • Demonstrate excellent customer orientation, self-motivation, and diplomacy when interacting with diverse stakeholders.
  • Possess strong knowledge of IP/IPv6/BGP/MPLS/IPSec SDWAN, Network Technology, and Cloud Computing.
  • Minimum five years of relevant work experience.
  • Hold a CCNP or CCIE certification, preferably with expertise in Juniper technology.

About Our Organization:

We are a leading telecommunications company providing innovative solutions to businesses globally.

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