Team Performance Strategist

3 days ago

Batangas, Calabarzon, Philippines beBeeLeader Full time ₱1,200,000 - ₱1,500,000
Leadership Role Overview

The role of a Team Leader is pivotal in driving team performance, fostering growth, and ensuring seamless collaboration across departments.

This leadership position entails strategic planning, effective coaching, and evaluation of team members to enhance overall productivity and efficiency.

  • Develop and implement daily operational plans for the team.
  • Assess individual strengths and weaknesses, providing actionable feedback and support for growth and development.
  • Design and implement strategies to boost team performance and capabilities.
  • Compile performance reports and document client feedback for improvement.

Do you possess the skills and experience necessary to excel in this dynamic role?

Key Responsibilities and Requirements
  • At least two years of experience as a Team Leader in an outsourcing or similar company, managing a minimum of 10 team members while working in customer support roles.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas effectively.
  • Above-average technical knowledge and expertise, with prior experience working in phone, email, and live chat customer support roles.
Benefits and Opportunities

As a Team Leader at our organization, you can expect:

Competitive industry salaries and comprehensive benefits packages that reflect our commitment to employee well-being.

An inclusive environment that encourages internal mobility and professional growth at all stages of your career.

What We Offer

We provide a supportive and dynamic work environment where you can grow professionally and personally. Our team is passionate about delivering exceptional results, and we're looking for like-minded individuals to join us on this journey.

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