Operational Excellence Specialist

7 days ago


Ayala Alabang, National Capital Region, Philippines WHR Global Consulting Full time

At WHR Global Consulting, we are seeking a highly skilled Operational Excellence Specialist to join our team. As an Operations leader, you will be responsible for analyzing trends and patterns in volume injection to accurately forecast potential need in class requisition.

We require a candidate with good knowledge in data trends and patterns in schedule adherence and the ability to identify behavioral trends that impact operational performance overall.

The successful candidate will continuously analyze reporting, staffing, and scheduling procedures for maximum efficiency and establish and maintain operational reporting. This will include real-time and historical reporting on volumes, service performance, staffing, and historical trends.

You will proactively maintain continuous internal communication with staff, managers, and directors regarding load balancing and staffing needs, in real-time, and historically. You will also lead meetings with management to assess performance and identify and mitigate risks.

This role requires a strong leadership background, with at least 1 year experience as a Planner and Scheduler, and 1 year experience as a leader of any team size. Additionally, excellent planning and organizational skills, attention to detail, and a commitment to ownership and accountability are essential.

We offer a competitive salary range of $80,000 - $110,000 per annum, based on experience and qualifications. If you have a proven track record in operational excellence and are passionate about delivering results-driven solutions, please submit your application.



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