
Cloud Infrastructure Leader
1 week ago
This is a mid-senior level full-time position responsible for managing engineers who oversee day-to-day managed services of customer environments, including customer service management, managed services operations and consistent product improvement engineering.
- Key Responsibilities:
- Manage a growing engineering team to optimize quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the team with respect to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
To be successful in this role, you will need:
- Bachelor's degree in a technology field
- Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration, Ubuntu/Debian a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
We offer a distributed work environment with twice-yearly team sprints in person, personal learning and development budget of USD 2,000 per year, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, Team Member Assistance Program & Wellness Platform, opportunity to travel to new locations to meet colleagues, Priority Pass and travel upgrades for long-haul company events.
About UsWe are a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
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