Mid-Senior Level Healthcare Professional

3 days ago


Taguig, National Capital Region, Philippines Access Healthcare Services Full time
About the Role

This is a mid-senior level position responsible for leading a team of Spanish bilingual healthcare collection agents. The ideal candidate will have a strong background in self-pay collections and experience managing a team.

Responsibilities:

  • Team Management: Lead and develop a team of collection agents to achieve performance and quality targets.
  • Performance Analysis: Analyze KPIs, including collection rates, call quality, and compliance metrics, and implement strategies for improvement.
  • Collections Strategy: Develop and implement a comprehensive collections strategy to drive results and ensure compliance.

Why Join Our Team?

At Access Healthcare Services, we offer a dynamic and challenging work environment that fosters growth and development.



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