Remote Customer Service Agent
16 hours ago
We are seeking a highly skilled and dedicated professional to provide exceptional customer service as a remote agent.
Job DescriptionThis role involves assisting customers with service inquiries in a professional and courteous manner. You will be responsible for resolving customer issues efficiently, providing solutions to common requests, and ensuring customer satisfaction through our service techniques and systems.
Key Responsibilities- Assist customers with service inquiries and resolve issues in a timely and efficient manner.
- Develop knowledge of common requests and solutions to improve customer experience.
- Evaluate and troubleshoot customer issues, escalating them to proper channels when necessary.
- You must be at least 18 years old and have a high school diploma or equivalent.
- Excellent organizational, written, and oral communication skills are required.
- A typing speed of 20+ words per minute and basic knowledge of Microsoft Office Suite are necessary.
- You should be highly reliable with good attendance and punctuality, able to thrive in a fast-paced environment and adapt to change.
We are a leading business process outsourcing company specializing in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, offering a dynamic work environment with opportunities for growth and development.
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