University Outreach Specialist

2 days ago

Pasig, National Capital Region, Philippines beBeeCeliactargeter Full time $32,768 - $55,536
Job Overview

We are seeking a detail-oriented and persistent outreach professional to support the launch of a platform dedicated to helping students with celiac disease navigate college dining and campus living.

Key Responsibilities
  • Identify and connect with campus dining professionals across U.S. colleges and universities to schedule video interviews and gather critical information about gluten-free accommodations.
  • Research and identify appropriate contacts at target universities, including dietitians, nutritionists, dining services directors, managers, student wellness coordinators, and disability services staff.
  • Prioritize outreach based on university rankings and strategic importance.
Outreach Strategy
  • Conduct professional phone calls to universities and specific departments.
  • Send personalized email outreach using provided templates.
  • Follow up consistently on initial outreach attempts.
  • Handle objections and redirect conversations to appropriate contacts.
  • Maintain professional, warm communication that represents the platform's mission.
Interview Coordination
  • Encourage 15-20 minute video interviews with confirmed contacts.
  • Coordinate across time zones and university schedules.
  • Send interview confirmations and reminders.
  • Provide interview questions in advance to participants.
  • Reschedule interviews as needed and maintain calendar accuracy.
Database Management
  • Maintain a detailed outreach tracker with all contact attempts in the CRM.
  • Update contact information, interview status, and detailed notes.
  • Track outreach metrics and conversion rates.
  • Generate weekly progress reports from the template.
  • Ensure data accuracy and completeness.
Target Goals
  • Phase 1: Contact and secure interviews with the top 100 U.S. colleges and universities.
  • Phase 2: Expand outreach to the next 250 institutions (public and private).
  • Phase 3: Reach 1,000 universities by year-end.
Required SkillsCommunication
  • Excellent verbal and written English communication skills.
  • Professional phone presence and confidence in cold calling.
  • Ability to quickly build rapport with university staff.
  • Strong email writing skills with attention to detail.
Technical Proficiency
  • Experience with CRM systems and Google Sheets.
  • Comfortable with video conferencing platforms (Zoom, Meet, etc.).
  • Basic internet research skills.
  • Email management and calendar coordination.
Personal Qualities
  • High persistence and resilience in outreach efforts.
  • Strong organizational skills and attention to detail.
  • Empathy for families dealing with celiac disease.
  • Self-motivated with the ability to work independently.
  • Professional demeanor when representing the platform's mission.

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