Global Operations Coordinator

22 hours ago

Cebu City, Central Visayas, Philippines beBeeLogistics Full time $60,000 - $90,000

We are seeking a skilled professional to join our logistics team as a Global Support Specialist.

Job Description:

The successful candidate will be responsible for providing expert support and solutions to customers worldwide, ensuring seamless logistics operations and timely delivery of medical devices.

This role requires attention to detail, strong analytical skills, and effective communication to drive tasks independently and work collaboratively with cross-functional teams.

  • Investigate and resolve integration, system performance, master data, and process incidents.
  • Process system-related service requests independently.
  • Support and lead implementation/testing activities.
  • Participate in or lead RCA activities.
  • Maintain and follow existing instructions.
  • Take full ownership of escalations.
  • Provide support in tools such as Excel, SQL, etc.
Required Skills and Qualifications:
  • Bachelor's Degree in Logistics/Transportation, Computer Science/Information Technology, Business studies/admin
  • 1+ years relevant experience
  • Advance knowledge in MS Office applications
  • General knowledge and experience in the Logistics and IT
  • Understanding/Affinity of IT solutions and the implementation of IT solutions preferred
  • Comfort working with SQL and data to support troubleshooting and improvement
  • Strong organizational and communication skills for efficient coordination and global user interaction
  • Self-motivation, discipline, and proactive attitude, capable of driving tasks independently
  • Ability to work with demanding deadlines
  • Sharp attention to detail, critical for quality, accuracy, and compliance across processes
  • Experience in structured process analysis and process documentation skills
About Us:

As a global leader in logistics, we enable everyday moments in people's lives by delivering goods and services efficiently.

We offer a safe, stable environment where your career can make a real difference, whether it's developing sustainable transportation solutions or supporting local communities.

Main Responsibilities Include:
  1. Incident Management
  2. Service Request Execution
  3. Implementation & Testing Support
  4. Root Cause Analysis & Process Improvement
  5. Instruction Creation and Maintenance
  6. Escalation Handling
  7. Technical Enablement

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