Helpful Voice Support

1 week ago

Valenzuela, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

We are actively seeking a Customer Service Representative to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner. They must be open to working on a shifting schedule and currently residing in Metro Manila or nearby areas.

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  • Respond to customer inquiries through assigned channels (voice or non-voice)
  • Provide accurate and timely information on products, services, or account concerns
  • Handle complaints or issues while maintaining professionalism
  • Document each interaction in the system accurately
  • Comply with company protocols and service standards
  • Collaborate with internal teams to resolve escalated concerns
  • Meet daily and monthly performance targets

Applicants should have at least 18 years old and a High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate. Excellent communication skills and willingness to work onsite in Metro Manila are required. Openness to shifting schedules including night shifts, weekends, and holidays is also a plus.

Working Conditions

  • Office-based, full-time position
  • Extended periods of sitting and computer usage
  • Standard use of headset and other call handling tools
  • Regular supervision, coaching, and performance monitoring
  • Structured and metrics-driven work environment
What We Offer
  • Competitive Salary
  • HMO coverage from Day 1
  • Night differential pay
  • Paid vacation and sick leaves
  • Overtime and holiday pay
  • 13th month pay
  • SSS, PhilHealth, and Pag-IBIG contributions
Why Join Us?
  • Entry-level friendly — start your career with us
  • We accept applicants with various educational backgrounds
  • Training and tools will be provided onsite
  • Stable company with competitive salary and full benefits
  • Be part of a supportive and professional team

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