
Career Opportunities
6 days ago
**Job Title:** Customer Service Representative
">We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for individuals who want to build a stable career with long-term growth.
The ideal candidate will handle customer inquiries and support requests in a courteous and efficient manner. They must be open to working on a shifting schedule and currently residing in Metro Manila or nearby areas.
Key Responsibilities:
- Respond to customer inquiries through assigned channels (voice or non-voice)
- Provide accurate and timely information on products, services, or account concerns
- Handle complaints or issues while maintaining professionalism
- Document each interaction in the system accurately
- Comply with service standards
- Collaborate with internal teams to resolve escalated concerns
Qualifications:
- At least 18 years old
- High School Graduate, SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate
- Excellent communication skills
- Willing to work onsite in Metro Manila
- Open to shifting schedules including night shifts, weekends, and holidays
Benefits:
- Competitive Salary
- HMO coverage from Day 1
- Night differential pay
- Paid vacation and sick leaves
- Overtime and holiday pay
- 13th month pay
- SSS, PhilHealth, and Pag-IBIG contributions
Why Join Us?
- Entry-level friendly — start your career with us
- We accept applicants with various educational backgrounds
- Training and tools will be provided onsite
- Stable company with competitive salary and full benefits
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