Insurance Operations Coordinator
1 week ago
Nityo Infotech Services Philippines is a leading company in the outsourcing industry, and we are currently looking for a highly skilled Insurance Operations Coordinator to join our team.
Job SummaryWe are seeking an experienced Insurance Operations Coordinator to provide administrative support to our clients. The ideal candidate will have a background in insurance, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Provides exceptional customer service to clients, responding to inquiries and concerns via phone or email.
- Screens and assesses coverage or non-coverage availments, ensuring prompt resolution of cases.
- Dockets all captured transactions in the call management suite, maintaining accurate records.
- Responds to queries and complaints, escalating issues to relevant departments as needed.
- Bachelor's degree in a relevant field or equivalent work experience.
- At least 2 years of experience in customer service and/or administrative roles, preferably in an insurance company or outsourcing firm.
- Background or experience in life and/or health insurance operations is an advantage.
- Proficient computer skills, including MS Office (Word, Excel, PowerPoint).
- Ability to work flexible hours, including shifts, as defined by client requirements.
We offer a competitive salary package, including up to PHP 25,000 per month, plus complete benefits. Our comprehensive compensation package includes:
- A generous salary range of PHP 20,000 - 30,000 per month.
- Overtime pay and other incentives.
- A supportive work environment with opportunities for professional growth.
We value diversity and inclusion, and welcome applications from qualified candidates who share our commitment to excellence. If you are a motivated and detail-oriented individual with a passion for insurance operations, please submit your application.
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