Insurance Operations Coordinator

1 week ago


Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Nityo Infotech Services Philippines is a leading company in the outsourcing industry, and we are currently looking for a highly skilled Insurance Operations Coordinator to join our team.

Job Summary

We are seeking an experienced Insurance Operations Coordinator to provide administrative support to our clients. The ideal candidate will have a background in insurance, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Provides exceptional customer service to clients, responding to inquiries and concerns via phone or email.
  • Screens and assesses coverage or non-coverage availments, ensuring prompt resolution of cases.
  • Dockets all captured transactions in the call management suite, maintaining accurate records.
  • Responds to queries and complaints, escalating issues to relevant departments as needed.
Requirements
  • Bachelor's degree in a relevant field or equivalent work experience.
  • At least 2 years of experience in customer service and/or administrative roles, preferably in an insurance company or outsourcing firm.
  • Background or experience in life and/or health insurance operations is an advantage.
  • Proficient computer skills, including MS Office (Word, Excel, PowerPoint).
  • Ability to work flexible hours, including shifts, as defined by client requirements.
Benefits

We offer a competitive salary package, including up to PHP 25,000 per month, plus complete benefits. Our comprehensive compensation package includes:

  • A generous salary range of PHP 20,000 - 30,000 per month.
  • Overtime pay and other incentives.
  • A supportive work environment with opportunities for professional growth.

We value diversity and inclusion, and welcome applications from qualified candidates who share our commitment to excellence. If you are a motivated and detail-oriented individual with a passion for insurance operations, please submit your application.



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