Logistics Operations Coordinator
1 month ago
We are a leading provider of industrial supplies, and we are seeking a highly skilled Logistics Operations Coordinator to join our team. This role is responsible for ensuring the seamless processing of customer orders from initiation to completion.
Job DescriptionOrder Processing:- Review and process customer purchase orders accurately and efficiently.
- Verify order details, including pricing, terms, and stock availability.
- Enter and update orders in the system to ensure accurate tracking.
- Communicate with customers to confirm orders, delivery schedules, and any changes or delays.
- Address and resolve customer inquiries related to orders and shipments.
- Collaborate with sales, logistics, and warehouse teams to ensure timely order fulfillment.
- Coordinate with the finance team to validate payment terms and credit approvals.
- Monitor the status of orders to ensure on-time delivery.
- Generate reports on order trends, delivery timelines, and customer satisfaction.
- Identify and resolve issues related to order discrepancies, shipping delays, or inventory shortages.
- Escalate complex problems to the appropriate teams or management.
- Maintain accurate and organized records of orders, invoices, and delivery confirmations.
- Ensure compliance with company policies and procedures for order management.
- Identify inefficiencies in the order management process and recommend improvements.
- Participate in implementing new tools or systems to enhance order handling.
The estimated salary range for this position is $60,000 - $80,000 per year, based on industry standards and location considerations.
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