Virtual Support Professional for Psychiatric Services
1 month ago
Petit Psychiatry is a modern private psychiatry service seeking a skilled and experienced Virtual Support Professional to join our team. As a key member of our team, you will provide administrative support, manage online presence, and deliver exceptional customer service to our patients.
Key Responsibilities:- Provide comprehensive psychosocial information for new and existing patients, requiring familiarity with medical terms in the field of psychology.
- Write thorough psychiatric reports, ensuring timely and accurate documentation in Electronic Health Records (EHR).
- Schedule and plan meetings and appointments, including conducting pre-appointment intake assessments and ensuring patients complete necessary paperwork.
- Respond promptly to patient inquiries, returning phone calls, emails, and messages in a timely manner.
- Collaborate with our psychiatrist to call in prescriptions to pharmacies as instructed.
- Maintain accurate records, adhering to applicable laws, regulations, and certification requirements.
- A minimum of 1-2 years of experience as a Virtual Assistant to a Psychologist or relevant role, with a preference for those with experience in mental health or medical fields.
- Hold a Doctoral/Ph.D. level advanced degree in Psychology.
- Demonstrate proficiency in computer skills, including Microsoft Office Suite (Word, PowerPoint, Excel) and Google Docs, cloud services, and other technology tools.
- Showcase excellent time management, organizational, and communication skills.
- Be self-directed, able to work independently without supervision, and possess a high level of multitasking ability.
- A competitive salary range of $60,000 - $80,000 per year, commensurate with experience.
- A dynamic and supportive work environment, allowing for growth and professional development.
- The opportunity to work with a talented team of professionals dedicated to providing exceptional patient care.
- A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional certifications.
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