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Sales and Support Associate

1 week ago

Cebu City, Central Visayas, Philippines OfficePartners360 (OP360) Full time

Job Summary:

We are seeking a highly motivated Sales and Support Associate to join our team at OfficePartners360 (OP360). As a key member of our sales and support team, you will be responsible for responding to customer inquiries, resolving issues, and addressing complaints in a professional and courteous manner.

Key Responsibilities:

  • Provide exceptional customer service and support via phone and email
  • Identify and resolve customer service issues promptly and effectively
  • Develop and maintain strong relationships with customers and partners
  • Collaborate with internal teams to achieve business objectives
  • Stay up-to-date on industry trends and best practices to enhance sales and support efforts
  • Meet performance metrics and consistently hit sales quotas

Requirements:

  • Fluent in both Korean and English
  • 1+ year of experience in sales and/or customer service
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work flexible shift schedules and start immediately

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive compensation package
  • Opportunities for career advancement