Senior Technical Solutions Specialist

21 hours ago


Province of Palawan, Mimaropa, Philippines beBeeTechnical Full time $100,000 - $120,000
Job Overview

We are seeking a seasoned technical professional to fill the role of Senior Technical Support Engineer.

Main Responsibilities:
  • Act as the primary point of contact for complex technical issues, leading diagnosis and resolution efforts.
  • Lead critical incident management with timely responses and effective communication.
  • Mentor junior engineers, sharing best practices and developing training materials.
  • Provide expert guidance to customers on technical matters.
Key Requirements:
  • At least 5 years of experience in technical customer-facing roles or a relevant degree.
  • A minimum of 2 years in a senior or escalation position.
  • Exceptional communication skills, both verbal and written.
  • Strong problem-solving abilities, with a focus on root cause analysis.
  • Advanced knowledge of Windows, Linux, and macOS, as well as networking fundamentals.


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