Sales and Customer Engagement Representative

2 weeks ago


Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Nityo Infotech Services Philippines is committed to delivering exceptional customer experiences. We are currently seeking highly skilled customer service representatives to join our team.

Key Responsibilities

As a Customer Service Representative, you will be responsible for providing top-notch customer service through various communication channels. Your primary goal will be to resolve customer inquiries and concerns in a timely and professional manner. You will also be required to collaborate with internal teams to ensure seamless customer experiences.

What We're Looking For

We are looking for candidates with excellent verbal and written communication skills who can effectively handle customer inquiries and concerns. The ideal candidate will have a minimum of 1-2 years of experience in voice customer service, a strong understanding of customer service principles, and the ability to work in a fast-paced environment. Additionally, we are seeking individuals who are customer service oriented, have BPO customer service experience (an advantage), and are willing to work on shifting schedules.

Benefits and Incentives

This role offers a competitive salary of 25,000 + incentives, with opportunities for regularization based on performance. As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and career prospects.

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