Customer Engagement Specialist

6 days ago


Makati City, National Capital Region, Philippines Canva Full time

Are you a customer engagement expert?

Do you have a proven track record of driving revenue growth, leading high-performing sales teams, and developing top sales talent?

We're looking for a Customer Engagement Specialist to lead and grow our dynamic SMB sales team in Manila.

This role is perfect for someone who is passionate about coaching, scaling teams, and driving performance through data-driven decision-making.

Key responsibilities include:

  1. Lead, mentor, and develop a team of inside sales representatives focused on SMB customers, ensuring they meet and exceed revenue targets.
  2. Provide hands-on coaching, pipeline management, and deal strategy support to drive sales effectiveness.
  3. Foster a high-performance, customer-centric sales culture by implementing best practices and continuous training.
  4. Analyze sales metrics and data to identify trends, optimize team performance, and inform strategic decisions.
  5. Partner cross-functionally with Sales, Marketing, Customer Success, and Product teams to enhance the customer journey and drive revenue growth.

The successful candidate will have at least 5 years of experience in sales leadership, including at least 2 years managing an inside sales team in a high-growth environment.

They will also bring a strong coaching mindset, a genuine passion for developing sales professionals, and a data-driven approach to sales strategy.

We offer a competitive salary with attractive commission structure and performance-based incentives, equity packages, inclusive parental leave policy, annual Vibe & Thrive allowance, and flexible leave options.

Check out lifeatcanva.com for more info.



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