
Senior Director of Business Improvement
1 day ago
The Senior Director of Process Excellence is a senior leadership position responsible for developing and executing the company's enterprise-wide vision for process excellence and continuous improvement.
This role will execute quality improvement projects that drive measurable business results, focusing on exceeding business metrics, identifying and eliminating waste, streamlining complex processes, embedding data-driven decision-making, and infusing digital/technology to drive improvement.
Key Responsibilities- Develop and execute the company's process excellence strategy that aligns directly with the business objectives.
- Lead the identification, prioritization, and execution of process excellence projects across the organization.
- Oversee the portfolio of improvement projects, ensuring they are completed on time, within budget, and deliver measurable financial and operational benefits.
- Personally lead and mentor critical, cross-functional transformation projects.
- Recruit, train, and mentor a world-class team of process improvement professionals.
- Foster a culture of collaboration, curiosity, and continuous improvement within the Process Excellence team and its business partners.
- Define and implement Key Performance Indicators (KPIs) to monitor process health and track the impact of improvement initiatives.
- Establish a governance framework to ensure process changes are standardized, sustained, and integrated into daily operations.
- Provide regular, data-rich updates to the executive leadership team on the progress and ROI of the process excellence program.
- Champion a culture to drive data-based decision-making.
- Communicate the vision, successes, and business impact of process excellence initiatives throughout the company to build momentum and engagement.
Requirements: 15+ years of progressive experience in process improvement, operations, or a related field, with at least 7+ years in a senior leadership role. Lean Six Sigma Master Black Belt certification is mandatory. Proven track record of leading large-scale, cross-functional business transformation projects with documented, significant financial results.
Deep, hands-on expertise in continuous improvement methodologies (Lean, Six Sigma/DMAIC, Value Stream Mapping, Kaizen, etc.). Exceptional analytical, quantitative, and problem-solving skills; proficient with statistical analysis software (e.g., Minitab).
Core Competencies- Strategic Thinker: Ability to see the big picture and create a clear path to achieve ambitious goals.
- Influential Leader: Can inspire action and drive change, with or without direct authority.
- Exceptional Communicator: Able to articulate complex ideas clearly and concisely to audiences at all levels.
- Results-Oriented: A relentless focus on execution and delivering measurable business impact.
- Resilient & Adaptable: Thrives in a fast-paced, dynamic environment and can effectively manage ambiguity and resistance.
- A competitive executive compensation package, including base salary, annual bonus, and long-term incentives.
- The opportunity to make a foundational impact on a rapidly growing organization.
- A dynamic, innovative, and collaborative work culture.
- Significant opportunities for professional and personal development.
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