
Insurance Service Specialist
21 hours ago
We are seeking a highly organized and detail-oriented Insurance Customer Service Representative to join our organization. The successful candidate will be responsible for delivering exceptional customer experiences, managing policy servicing and endorsements, billing and payments, renewal tracking, and data management.
- Key Responsibilities:
- Client Communication & Frontline Support: Respond to inbound calls, emails, and provide timely follow-ups.
- Policy Servicing & Endorsements: Process policy changes, submit endorsements, and manage commercial auto policies.
- Billing, Payments & Compliance: Accept payments, maintain accurate logs, and generate invoices.
- Rewards Tracking & Support: Monitor upcoming renewals, record details, and communicate with clients.
- Data Management & Documentation: Collect and consolidate data, upload documents, and maintain file structures.
About the Role:
Our organization provides modern-day insurance solutions to contractors and small-to-medium businesses, serving as a boutique-style service provider with big-league results.
Culture and Core Values:
Our team thrives on synergy, communication, and shared pride in our work. We operate like a well-oiled machine, collaborative, dependable, and deeply focused on doing things right.
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