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Dental Claims Specialist Job Overview
As a Dental Claims Specialist, you play a crucial role in delivering exceptional customer service and upholding our commitment to quality and integrity.
- This is a highly respected position that requires strong verbal and written English skills, as well as excellent interpersonal abilities.
- Follow-up on outstanding insurance claims and ensure all follow-ups are properly documented and communicated.
- Manage the claim process from start to finish, including sending out claims and attachments, determining denial validity, and addressing them.
- Generate OI reports, complete monthly requirements, and handle claim resubmission and reprocessing.
- Clear rejected claims on a weekly basis and update the office tracker to include all payments posted.
- Collaborate with the team to identify any insurance process updates or issues and communicate findings.
- Strong command of verbal and written English and excellent interpersonal skills.
- Background in the dental insurance or collections industries.
- Minimum 3 years of hands-on collections experience.
- Highly motivated, detail-oriented, able to work independently.
- Outstanding organizational, time management, and follow-up skills.
This is a remote position that requires a strong work ethic and ability to meet deadlines. The ideal candidate will be highly organized, have excellent communication skills, and be able to work independently with minimal supervision.
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