Care and Support Professional

7 days ago


Makati City, National Capital Region, Philippines edamama Full time
Job Responsibilities

As a Customer Care Representative at edamama, you will be responsible for handling customer inquiries, resolving issues, and maintaining positive relationships with our customers. You will work closely with internal teams to ensure timely resolution of customer concerns.

The ideal candidate will have a strong background in customer care, preferably in the e-commerce or retail industry. They will possess excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.

  • Respond to customer queries and requests in a timely and professional manner via various support channels.
  • Develop and maintain a deep understanding of our products and services to effectively address customer inquiries.
  • Liaise with internal teams to escalate complex customer issues and ensure timely resolution.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you



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