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Bilingual Support Agent

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Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we value diversity and bilingual capabilities. We are committed to providing exceptional customer service, and we are seeking talented individuals to join our team as Bilingual Call Center Agents.

Key Responsibilities

The successful candidates will be responsible for delivering exceptional customer support, resolving customer inquiries, and addressing concerns with professionalism and accuracy. They will also be expected to:

  • Communicate effectively with customers in both Spanish and English
  • Provide timely, clear, and helpful solutions
  • Log customer interactions and feedback in an organized and efficient manner
  • Work collaboratively with team members to ensure seamless and effective service delivery

The ideal candidate will possess excellent communication skills, previous experience in a BPO or customer service environment, and a strong command of both languages.