Bilingual Communication Expert
4 days ago
Job Details:
We are looking for a highly skilled and experienced Bilingual Call Center Agent to join our team at TASQ Staffing Solutions. This role requires a strong proficiency in both written and spoken Korean and English and the ability to deliver exceptional customer service.
About the Job:
The successful candidate will be responsible for providing excellent customer support through phone, chat, or email, addressing customer inquiries, troubleshooting issues, and resolving concerns with professionalism and accuracy. They will also be required to maintain high customer satisfaction by delivering timely, clear, and effective solutions.
Requirements:
- Strong proficiency in both written and spoken Korean and English.
- Previous experience in a BPO or customer service environment is preferred but not required.
- Must currently reside in Cebu City or nearby areas in Cebu province (or be willing to relocate).
- Availability for a screening interview and reachable for follow-up communication.
- If you're a foreigner, you must have a Philippine working visa already.
Benefits:
- A competitive salary and benefits package.
- A supportive work atmosphere with opportunities for career advancement.
- The chance to become part of a lively team within a reputable company that values diversity and bilingual skills.
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