Korean Bilingual Call Center Representative

3 days ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are currently seeking highly skilled and enthusiastic individuals who are fluent in both Korean and English to join our team as Bilingual Call Center Agents.

This exciting position demands a strong grasp of both languages to provide exceptional customer service in a fast-paced and rewarding environment.

We are looking for professionals who possess excellent communication skills, can think critically, and work well under pressure. If you have a passion for delivering outstanding support to customers and are eager to develop your skills further, this could be the ideal opportunity for you.

The role involves communicating clearly and effectively with customers in both Korean and English, offering top-notch support via phone, chat, or email, and addressing customer queries, troubleshooting problems, and resolving concerns with professionalism and precision.

We strive to maintain high customer satisfaction by delivering timely, clear, and effective solutions. Additionally, we expect our team members to collaborate with colleagues to ensure seamless and efficient service delivery.

To be successful in this role, you will need to demonstrate proficiency in both written and spoken Korean and English, possess previous experience in a BPO or customer service setting, live in Cebu City or nearby areas in Cebu province (or be willing to relocate), and be available to participate in a screening interview and reachable for follow-up communication.

Why Choose This Role?

Becoming part of our vibrant team at TASQ Staffing Solutions offers numerous benefits, including the chance to work in a supportive environment that prioritizes diversity and bilingual capabilities, a competitive salary and benefits package, and opportunities for career development and growth.



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