
Strategic Research Operations Manager
7 days ago
We are seeking a seasoned professional to fill the role of Quantitative Project Manager. The ideal candidate will be responsible for overseeing all aspects of quantitative market research projects, ensuring timely and accurate delivery. They will manage client relationships, coordinate project kick-off meetings, and leverage vendor partnerships to drive successful outcomes.
Key Responsibilities- Manage quantitative market research projects through entire project life cycle including managing clients, partners, healthcare professional sample, and consumer sample.
- Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.
- Coordinate and lead project kick-off meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
- Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
- Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
- Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
- Bachelor's degree or equivalent work experience preferred.
- Self-motivated individual with exceptional time management, organizational skills and attention to detail.
- Well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation.
- Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
- Basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc.
- Strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
- Exceptional written and verbal communication skills.
- Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.
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